Privacy Policy

Effective Date: April 16, 2025


Prosper AI Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services.


Information We Collect


We collect personal information you voluntarily provide to us when you:


Submit a form

Schedule an appointment

Use our AI assistant

Make a purchase or payment


This information may include:


Name

Email address

Phone number

Billing or shipping information

Appointment details

Message content


We also collect limited device and usage information, such as IP address and browser type, to improve the functionality and security of our services.


How We Use Your Information


We use the information you provide to:


Fulfill your requests and provide services

Send appointment reminders and updates

Process payments

Improve customer support

Communicate with you regarding your orders or service activity


Text Messaging and Consent


By providing your mobile number, you consent to receive non-marketing and/or marketing messages from Prosper AI Solutions. Message frequency may vary. Message and data rates may apply.


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.


Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.


How We Protect Your Information


We implement industry-standard security measures, including SSL encryption and access controls, to protect your data from unauthorized access, misuse, or disclosure.


How We Share Your Information


We do not sell or share your information for promotional purposes.


We may provide information to trusted service providers who assist in operating our business, such as:


Payment processors

Hosting providers

Customer service software vendors


These providers are contractually obligated to use your data solely to perform services on our behalf.


All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Your Privacy Choices


You may opt out of marketing communications at any time by replying STOP to any SMS or contacting us directly. For assistance, text HELP.


Contact Us


If you have any questions about this Privacy Policy or your information, please contact us at:


Prosper AI Solutions


Email:

[email protected]


Phone: +1 (336) 312-4661


Website:

https://prosperaisolutions.com


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